Effective Date: 23rd of June 2025
Welcome to Ashandy – Home of Cosmetics. By accessing or using our website and services, you agree to be bound by these Terms and Conditions. Please read them carefully.
1. Acceptance of Terms
By using our website, placing an order, or engaging with any of our services, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our website.
2. Eligibility
You must be at least 18 years old or have the supervision of a parent or legal guardian to use this website and place orders.
3. Products & Descriptions
We aim to provide accurate descriptions and images of all our products. However, we do not warrant that product descriptions, images, pricing, or other content is entirely error-free.
We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.
4. Pricing & Payment
- All prices are listed in Nigerian Naira (₦) and include applicable taxes unless stated otherwise.
- We reserve the right to change pricing at any time without prior notice.
- Payments are securely processed via third-party providers such as Paystack, Flutterwave, or other trusted gateways.
We do not store your credit/debit card details.
5. Order Acceptance & Cancellation
- After placing an order, you will receive an email or SMS confirmation.
- We reserve the right to refuse or cancel any order for reasons including product availability, pricing errors, or suspected fraud.
- If your order is cancelled after payment, a refund will be processed promptly.
6. Shipping & Delivery
- Delivery timeframes depend on your location and the courier service.
- We aim to deliver within [insert your delivery timeline, e.g., 2–5 business days].
- Shipping fees are non-refundable once an order has been shipped.
- We are not liable for delays caused by external factors like weather, courier issues, or customs.
7. Returns & Exchanges
- Due to the nature of cosmetics, some products may not be returnable for hygiene reasons.
- Please contact us before returning any item.
- Return shipping costs are the customer’s responsibility unless the return is due to our error.
8. User Conduct
You agree not to:
- Use the website for unlawful or fraudulent purposes
- Impersonate any person or misrepresent your identity
- Interfere with the website’s performance or functionality
- Post or share harmful, abusive, or misleading content
9. Intellectual Property
All content on this website—including logos, graphics, product images, text, and designs—is the property of Ashandy – Home of Cosmetics and is protected by copyright and trademark laws.
You may not use, reproduce, or distribute our content without written permission.
10. Limitation of Liability
To the fullest extent permitted by law, Ashandy – Home of Cosmetics shall not be liable for any damages arising from:
- Use of or inability to use our website
- Delays or delivery issues caused by third parties
- Product misuse or allergic reactions (please check ingredients carefully)
11. Indemnification
You agree to indemnify and hold harmless Ashandy – Home of Cosmetics, its employees, partners, and affiliates from any claims, losses, liabilities, or expenses arising from your use of the website or violation of these Terms.
12. Changes to Terms
We reserve the right to modify these Terms & Conditions at any time. Updates will be posted on this page with the effective date. Your continued use of the website means you accept the updated Terms.
13. Governing Law
These Terms shall be governed by the laws of the Federal Republic of Nigeria. Any disputes will be handled in the courts of Oyo State, Nigeria.
Ashandy – Home of Cosmetics
📍 Shop 9&10 divine favour plaza, Railway shed, adjacent Iyaganku police station. Iyaganku, Ibadan.
📍 Isale Agbara opposite Erubo pharmacy before AUD primary school… Osogbo, Osun state
📧 Email: contact@ashandy.org