Effective Date: 23rd of June 2025
At Ashandy – Home of Cosmetics, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, shop in-store, or interact with our products and services.
1. Information We Collect
We may collect the following types of personal data:
a. Personal Information You Provide to Us:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Payment information (processed securely via third-party payment providers)
- Any other information you voluntarily submit via our website or social media
b. Automatically Collected Information:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on our site
- Cookies and usage data
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Send order updates, confirmations, or promotional messages
- Respond to your inquiries or customer service requests
- Improve our website, services, and customer experience
- Prevent fraud and ensure the security of our platform
- Comply with legal obligations
We do not sell your personal data to third parties.
3. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience and analyze traffic. Cookies help us:
- Remember your preferences and shopping cart items
- Understand how visitors interact with our website
- Improve performance and content
You can manage or disable cookies in your browser settings.
4. Third-Party Services
We may use trusted third-party services such as:
- Analytics providers (e.g., Google Analytics)
- Email marketing tools (e.g., Mailchimp)
These providers have their own privacy policies and will only access your data to the extent necessary to perform their functions.
5. How We Protect Your Data
We use industry-standard security measures including:
- SSL encryption for secure data transmission
- Regular updates and security checks
- Restricted access to personal data
However, no system is 100% secure. While we work hard to protect your data, we cannot guarantee absolute security.
6. Your Rights
As a user, you have the right to:
- Access or request a copy of your personal data
- Correct or update your personal information
- Request deletion of your personal data
- Withdraw consent to receive marketing communications
- Object to data processing in certain circumstances
To exercise any of these rights, please contact us at contact@ashandy.org.
7. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal data from minors. If we become aware of such data, we will delete it promptly.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. Please check back periodically to stay informed.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Ashandy – Home of Cosmetics
📍 Shop 9&10 divine favour plaza, Railway shed, adjacent Iyaganku police station. Iyaganku, Ibadan.
📍 Isale Agbara opposite Erubo pharmacy before AUD primary school… Osogbo, Osun state
📧 Email: contact@ashandy.org